We typically reply within 4 hours
Contact Sycotrade
We're here to help you with support, partnerships, subscriptions, and platform assistance.
10,000+ traders supported Secure & confidential
NIFTY · LIVE
Capital
₹7,00,000
P&L Today
+₹4,520
Win Rate
67%
Active Setup
NIFTY 25000 CE
Target
₹420
Support online
✓ Reply in < 4h
Business Location
Maharashtra, India
Working Hours
Mon–Sat · 10 AM – 7 PM IST
Send us a message
Tell us how we can help.
Fill the form and our team will get back to you shortly.
Support Categories
Pick the right channel for faster help.
Technical Support
Bugs, errors, integration issues and platform glitches.
Subscription Help
Upgrades, downgrades, renewals and plan questions.
Trading Dashboard Issues
Charts, journal, calculators and data sync help.
Partnership & Business
Collabs, integrations, affiliates and enterprise queries.
Refund & Billing
Invoices, payment failures and refund requests.
General Enquiries
Anything else — we're happy to help.
FAQ
Frequently asked questions.
01How long does support take?
We reply to most messages within 4 hours during working hours (Mon–Sat, 10 AM – 7 PM IST). Complex billing issues may take up to 1 business day.
02How can I reset my account?
Go to the login page and use "Forgot password". If you don't receive the email within a few minutes, write to support@sycotrade.com from your registered email.
03Do you provide trading advice?
No. Sycotrade is a journaling, discipline and analytics platform. All content is educational only and not SEBI-registered advisory.
04How do refunds work?
Refunds are considered for duplicate transactions, failed delivery or billing errors when requested within 7 days of payment. Approved refunds take 5–10 business days.
05How do I contact technical support?
Use the contact form above or email support@sycotrade.com with screenshots, your account email and the device/browser you're using.
Security Notice
Never share passwords, OTPs, or banking credentials with anyone claiming to represent Sycotrade.
Our team will never ask for such information over chat, call, or email. Report suspicious activity to support@sycotrade.com.